Shop Policies

REFUNDS & EXCHANGES 

I do not offer refunds or exchanges at this time. Shipping charges are also non-refundable. However, if you believe I have made a mistake on your shipment or items, please contact me within three days after delivery and clearly document any issues in photos. Email at hello@sessavee.com so I can help you - I want to make it right!

 

SESSA VEE IS NOT RESPONSIBLE FOR: 
- Loss, damage or theft of packages/items once they are checked in for delivery by USPS. Please use USPS Priority Service if you can to add USPS insurance if you have concerns.
- Delays in delivery after the packages/items have been checked in to USPS. Bad weather can cause delays in mail carrier transportation.
- Replacing or refunding items or shipping costs because orders were sent to a wrong address submitted by the customer. Pretty please triple check that your shipping address is correct BEFORE purchasing.

Payment for replacement items and new shipping costs will become the responsibility of the customer.

 

Legal / Copyright

Sessa Vee designs are the intellectual property of The Heim Company, LLC ( Sessa Vee) . All Rights Reserved.

Sessa Vee printables are for personal use only. It is unlawful to forward, share, distribute, sell, or adapt these designs or digital files or the products made from them. They are for non-commercial use only, and The Heim Company, LLC ( Sessa Vee) retains all rights to the designs.

 

Business Info

Vanessa Saldivar Heim,

Graphic Designer/Owner
Sessa Vee, (The Heim Company, LLC)

P.O. Box 1533
Pullman, WA 99163
hello@sessavee.com

 
WORKING HOURS

Because Sessa Vee is a one-woman, home-run business, my hours vary. In general, my office hours are M-F 10-4 U.S. Pacific Time except for US holidays. Please check Facebook or Instagram if there are any special delays or interruptions.