Check Your Shipping Address
Please triple check that your shipping address is correct before purchasing - your PayPal account address may override what you enter on the checkout page.
Contact me immediately at firstname.lastname@example.org if you need changes to be made. Once your order has been fulfilled, there is nothing I can do to change or re-route your order, and you will be responsible for the cost of the misaddressed packages and additional shipments.
Sessa Vee is a one-woman run business and current shop order volume, special sales, and new releases, greatly determine how quickly your package will ship. Please check for processing timelines notices at checkout and your order confirmation email.
Standard orders - (Oct. 8 '21: Due to increased order volume, please allow up to 7 business days for your standard October 2021 order to ship.) Outside of product launches and sale events, orders normally take 2 to 5 business days to process, not including weekends or US federal holidays unless otherwise noted.
Personalized/Custom Products - Allow 2-3 weeks for your item to be produced and fulfilled. These items will delay your entire order.
Packages are delivered by USPS. Our tiered pricing depends on the weight and dimensions of your package.
|Small Parcel||$ 4.99|
|Standard - Priority||$ 6.99|
|XL Shipment (Orders $500+) - Priority||$ 6.99|
Delivery time by USPS is usually 3 to 5 business days* from time of shipment.
Get $5.00 USPS Priority Shipping with orders $50-$500 USD.
*Delivery Dates Not Guaranteed
Shipping times are in addition to processing times and are estimates provided by USPS. Please note that USPS does not guarantee specific delivery dates, and things like bad weather on the delivery route can delay your shipment. All shipments will have tracking numbers.
In the Event of a Delayed Delivery
If you see a delay in tracking after package has arrived at your regional or local postal office, please contact your local mail carrier or post office as soon as possible for more information. They have the best sources for finding your mail carrier and tracking down your package. I will gladly be your advocate in any situation but please know that the shipment is in the care and is the responsibility of USPS, and therefore we must first go through the steps of checking in, and or filing official claims with the USPS if a significant delay has occurred.
Shipping cost is determined by dimension and weight and because Sessa Vee is currently such a small business, carriers do not offer us any significant discounts on international shipping. Current rates (in $USD) are:
|Medium (Priority), USPS||$29.00-35.99|
|UPS Ground International (Canada)||$ 18.99-28.99|
Prices in USD$. Allow 1-3 weeks from time of shipment for USPS delivery
4lb. Limit. Allow 2-6 weeks from time of shipment for Economy/USPS delivery
The customer is responsible for taxes, customs, duties and/or any other fees imposed by the destination country or freight/carrier related to customs and the importation of merchandise (e.g. brokerage or "customs clearance" fees). Typically USPS shipments have less, or none of these fees as compared to DHL and especially UPS.
In the Event of a Delayed Delivery
USPS.com states that actual transit time may vary for origin and destination. Packages have been received in as little as 12 days and as long as 6 weeks. Your destination country may choose to hold, examine, or delay, delivery according to their own import procedures outside the control of the United States Postal Service and Sessa Vee.
Contact your local carrier or government agency if tracking shows a delay after arriving to your destination country.
There is a 4lb limit on international packages, if you need a larger order, please email me at email@example.com