Shipping & Processing

Shop Policies

SHIPPING & PROCESSING

Order Changes

Contact me immediately at hello@sessavee.com if you need to make changes. Check your address and product size selections carefully.

Once your package has been turned over to the shipping carrier, there is nothing I can do to change the order. The customer will be responsible for the cost of the misaddressed package and additional shipments. 

Processing Times

Shopping cart notices override the following general timelines:

  • Standard Orders 2-5 business days, not including US federal holidays
  • Customized Tabs 1-2 weeks
  • Pre-Order Products 2-3 weeks

Your entire order will ship together once the custom and pre-order items have been produced.

Sessa Vee is a one-woman run business - special sales or product launches, can affect how quickly your package will ship.

US Shipping (Domestic)

Packages are primarily delivered by USPS or UPS. Our tiered pricing depends on the weight and dimensions of your package.

  • USPS Ground Advantage $5.95-7.95 USD
  • USPS Priority Mail $ 8.95 USD
  • USPS Priority + Signature Confirmation $9.95 (Orders $100+)
  • UPS Ground® $10.99
  • Discount Shipping for Orders $50+ ($5.00 ground delivery service)

Delivery time by USPS Ground is typically 3 to 5 business days* from time of shipment. Packages ship from Springfield, Oregon. 

*Delivery Dates Not Guaranteed
Shipping times are in addition to processing times and are estimates provided by the carrier. Things like bad weather on the delivery route or carrier shortages can delay your shipment. All shipments will have tracking numbers. 

In the Event of a Delayed Delivery
If you see a delay in tracking after package has arrived at your regional or local postal office, please contact your local mail carrier or post office as soon as possible for more information. They have the best sources for finding your mail carrier and tracking down your package.

I will gladly be your advocate in any situation but please know that the shipment is in the care and is the responsibility of USPS, and therefore we must first go through the steps of checking in, and filing official claims with the USPS if a significant delay has occurred. 

International Shipping

Sessa Vee does not currently ship to the EU.

Shipping cost is determined by dimension, weight, and destination. Because Sessa Vee is considered a micro business, carriers do not offer any significant discounts on international shipping. Current rates (in $USD) are: 

  • USPS Intl, First Class $19.99 -$39.99
  • USPS Priority Intl $39.00 - $59.00
  • DHL, Signature required (Select locations) $39.00 - $59.00

There is a 4lb. (1.8kg) limit for USPS shipments

  • Allow 6-10 business days from time of shipment for DHL delivery
  • Allow 2-6 weeks from time of shipment for Economy/USPS delivery
  • Allow 1-3 weeks from time of shipment for Priority USPS delivery

Important! The customer is responsible for taxes, customs, duties and/or any other fees imposed by the destination country or freight/carrier related to customs and the importation of merchandise (e.g. brokerage or "customs clearance" fees).  Typically USPS shipments have less of these fees as compared to DHL and especially UPS. 

In the Event of a Delayed Delivery
USPS.com states that actual transit time may vary for origin and destination. Economy packages have been received in as little as 12 days and as long as 6 weeks. Your destination country may choose to hold, examine, or delay, delivery according to their own import procedures outside the control of the United States Postal Service and Sessa Vee.

Contact your local carrier or government agency if tracking shows a delay after arriving to your destination country.  

Sessa Vee is not responsible for:

  • Delays in delivery after the packages/items have been checked in to USPS. Bad weather and mail carrier shortages can cause delays in mail transportation.
  • Replacement items or shipping costs due to orders sent to a wrong address submitted by the customer. 
  • Loss, damage or theft of packages/items once accepted by the carrier for delivery. An official lost/stolen mail claim can be submitted as needed. Please email me at hello@sessavee.com for assistance.
  • Customs, duties, tax or other fees imposed by/at the destination country. 

Read general shop terms & conditions here.

SESSA VEE

3148 Gateway Street
P.O. Box 71133
Springfield, OR 97477

Monday - Friday
U.S. Pacific Time
Excluding US federal holidays